Welcome to the SHU Staff Remote Desktop Service

Using this service - Read before first use

The new service is now the live service. A client needs to be installed on your computer before the 'Connect to Staff Remote Desktop' button will direct and connect you successfully. See the instructions above on how to install the client.

If you are using a Managed Desktop workstation there is no need to install a client, as it is already installed. All users will need to configure their preferences.

The new service gives a more stable connection (bypassing problems some staff have had using Java) and can also be used with more devices.

For more information, please read our post about the new service on IS&T news.

Getting IT Help

24-7 IT Help is available by phone on +44 (0)114 225 3333 to support use of IT at SHU, including accessing systems when you are off-campus. You can also email ithelp@shu.ac.uk. This mailbox is managed during office hours.

Important Information

Please save your work frequently and logout to end your session

Please remember to save your work frequently and logout when you have finished your session to make sure you don’t lose any work.

If you are disconnected for any reason, re-logging in should re-establish you with your existing session if this is done within a short period of time.